SGCONS is a company that specializes in contact lenses. When you use our services, you are entrusting us with your personal information. We understand that this is a big responsibility, therefore we work hard to keep your data safe and give you control.

We also think you have the right to know what information we gather about you and how we safeguard your privacy. As a result, we've produced this Privacy Policy to inform you about what to anticipate from us when you communicate with us. This Privacy Policy applies to your use of our online features that include a link to this Privacy Policy.

You consent to the collection, use, disclosure, and processes described in this Privacy Policy by using our Services. Please be aware that this Privacy Policy does not apply to third-party websites ("Third Party Services") that we do not own or control, such as Facebook, Instagram, and Google+, even if you access them through our Services. We make every effort to partner with Third Party Services that share our commitment to protecting your privacy, but we cannot be held liable for their practices, content, or privacy policies. We recommend that you read the privacy policies of any Third Party Services you use to understand how they will collect, use, and share your data.

You can contact us at https://sgcontactlens.com if you have any questions.

1. What type of data do Singapore Contact Lenses gather?

You supply us with the following information:

When you sign up for an account. You submit your name, phone number, email address, shipping address, and postal code when you create an account with us.

When you buy something. If you make a purchase, we will ask for information to help us complete the transaction and deliver the items to you. This information might include (1) your mailing address, (2) prescription information, including any photographs of prescriptions you supply to us, and (3) product information. We acquire whatever information that appears on the prescription form if you send us an image of your prescription.

When you make a purchase, we ask for payment information such as credit card numbers, types, and expiration dates, as well as your billing and delivery addresses. Our payment processor will collect, store, and process your credit card and other payment information on our behalf using industry-standard security measures, as mandated by credit card issuers. Payment card information is not stored by us.

When you get in touch with us. We go to great lengths to ensure that you have a fantastic purchasing experience. We may maintain a record of your contact information and the topic of your communication whether you contact us by phone (calling or texting), email, instant messaging (including Facebook Messenger), live chat, through social media, or by any other means. When we send you emails, we may track whether you open them in order to enhance our Services and provide a better customer experience. Any survey that you choose to fill out for us is sent to us.

Information we collect from third-party services:

Data obtained from third-party sources. Some portions of our Services can be linked to other accounts you have with Third Party Services ("Third-Party Accounts"), and you may be able to use your Third-Party Account to register for an account on our Services. We may obtain information about you, including your Third-Party Account profile data and image, as well as your usage of the Third Party Account, if you connect a Third Party Account to our Services or engage with us through a Third Party Account (for example, if you select a product to purchase through the account). We may gather publicly accessible information and material linked to your remark if you mention us through your Third Party Account. To learn about your choices for limiting the information available to us, go to the privacy settings of your Third Party Accounts.

Information gathered from different sources. We may get information about you from other sources, including statistical profiles, and integrate it with other details we have about you.

We automatically collect the following data:

Web records and usage data. When you communicate with our Services, we record some information and store it in log files. Device and browser information, internet protocol (IP) addresses, URLs of referring/exit pages, and search phrases are all examples of this data.

Cookies and other technologies provide information. Our Services, like other websites, may include technologies like "pixel tags" and "cookies" that allow us and our service partners to gather information about your activity on our Services. Our service providers may keep track of your online actions over time and across multiple websites. When you visit a website, web servers may install little files on your computer called cookies (not the food). You may be able to configure your web browser to completely refuse cookies or to ask you to provide permission before accepting each new cookie. When you exit a website, you may also erase cookies from your browser.

2. Your Information and How We Use It

Customarily. Your information is being used to maintain and improve our services and your experience with Singapore Contact Lenses. The following are some examples of how we could utilize your data:

  • to make the transaction and shipment of your items more convenient;
  • to customize, improve, and deliver our products;
  • to have a better understanding of how you use our services in order to help us enhance the customer experience;
  • to send the parcels according to your specifications;
  • to interact with you, including responding to your comments or questions and sending you purchased updates;
  • to offer you with product and service information, suggestions, and marketing materials;
  • for the purposes of our additional essential business operations

3. How We Transmit Information
If we do disclose your information, it will only be for the purposes described below.

With our merchants.

We may share your information with our contractors, agents, and service providers as needed to fully utilize certain services for us, such as:

  • processing orders;
  • services of transport;
  • monetary transaction;
  • establishing an account;
  • web hosting and other web-related services;
  • service and feature enhancements on the website;
  • analysis of data

With our associates in marketing and advertising

We may use your data with third parties for the purpose of advertising and promotion, which may include sending you direct mail. Some of our third-party advertising partners use cookies and other technologies to gather information about your online activities on our Services and across other online services in order to provide you with more relevant advertising when you use the Services or visit other websites.

Google Analytics is among the third-party platforms we employ to analyze your activity on our Services. We also utilize Facebook Custom Audiences to display ads to you on Facebook and to supply us with data based on the email addresses we've gathered.

To care for our and others’ safety.

We reserve the authority to view, read, maintain, and disclose any information that we reasonably believe is essential to abide by any relevant legislation, court order, summons, legal procedures, or enforceable governmental request; cooperate with law enforcement; regulate or utilize this Privacy Policy and other agreements; identify, avert, or otherwise address fraud, protection, or technical difficulties; or respect the rights, assets, or security of Singapore Contact Lenses, our employees, or the general public.

With your permission

Unless otherwise noted, we will alert you prior to sharing any individually identifiable data with third parties.

4. With your Ideal Vision Center account, you have access to your information and a variety of options.

You may access, read, and modify the following information you've supplied to us through your account settings:

  • Name:
  • Phone:
  • Email:
  • Shipping Address:
  • Postal Code:

You can email us if you have any questions or issues concerning your data. As our Services develop, the data you may access, update, and remove may change.

If you decide you no longer want to receive email from us, you may unsubscribe by email or contacting customer service.

5. We are dedicated to guarding your private information.

We take the security of your personal data extremely seriously. We recognize the sensitivity of details you may provide us, such as prescription information. As a result, we employ a variety of security methods to assist protect sensitive data. In addition, we only provide third parties access to your personally identifiable information for certain business objectives.

6. Adjustments to this Privacy Policy

We examine this Privacy Policy on a regular basis to ensure that it complies with relevant laws and is relevant and appropriate in our business. This Privacy Policy may need to be updated from time to time, and we retain the right doing so at any moment. Whether we make changes to our Privacy Policy, we'll adjust the "Effective Date" at the top of the page so you can see if it's updated after your last visit. By continuing to use our Services, you agree to be bound by the provisions of the Privacy Policy, as modified or changed by us occasionally.

Reach Us Out.

Please contact us if you have any concerns regarding seeing or changing your personal information, our Privacy Policy, or our privacy policies.